Resources & Training

Resources and Training for Educators and Parents 

Over the 40 years of work in the sector we have developed a range of useful and important resources for educators, these resources are available for purchase and include:

  • Survival Words for Children’s Services Booklet and CD
  • DVD: Growing Up Bilingual in Australia – An Investment
  • DVD: The Cultural Treasure Chest – Valuing Cultural Diversity in Children’s Services
  • DVD: Keys to inclusive Practice (Out of Stock)
  • Poster: Welcoming Bilingual/Bicultural Children and Families
  • Poster: Keys to Cultural Inclusion
  • Poster: Participating in Children’s Services as a Parent 
  • Free Posters: Fuss Free Mealtimes:  ENGLISH  KOREAN  CHINESE  ARABIC 
  • Free Poster Series: One Centre Many Languages

Click here to download our Resource Order Form with photos and a detailed explanation about each resource. Simply fill out the fillable PDF form then email it directly to our team at Click HERE to go to our Facebook Shop

We also have a variety of 3-hour training workshops on specific areas that support cultural competency and have been designed especially for early childhood educators. These will be presented as online workshops, available to you, your team and your service for your professional development by mid-2021. Watch this space for further details!

Topics include:

  • Saying NO to Racism: This session will focus on the impact that racism has on children, their families, communities and society more broadly. Participants will be given practical strategies to assist them in effectively addressing racism, and engaging in positive discussions about diversity, with children, families and their colleagues.
  • Working Effectively with Refugee children and families: This session will focus on history and background information of the refugee intake in Australia; the challenges faced by torture and trauma victims; refugee children and their families; the myths and facts about asylum seekers. It will also explore resources that can be used by services to assist in providing culturally appropriate and sensitive support, as well as investigate the use of inclusion strategies service can employ to work effectively with the target groups.
  • Building Collaborative Partnerships with Culturally Diverse Children and Families: The session will explore a process with practice and reflection in building a meaningful approach to collaborative partnerships with Culturally and Linguistically Diverse (CALD) families and clients. The process involves building trust among collaborators, recognizing opportunities to support parents/families in their value system and ways of networking with other relevant service providers for the best outcomes for children.
  • Multilingualism and Language Learning in Early Childhood Education: This session will explore the importance of a child’s home language in their socio-cultural, cognitive and linguistic development and provide a framework for considering how bilingual language development can be supported, including when there are concerns about linguistic development. Participants will be encouraged to consider a range of child, family and educational factors that can be addressed to support children with communication delays to stay connected with their culture, community and identity.
  • Communicating Effectively with Culturally Diverse Families and Clients: Is communication cultural? No matter who you are or where you come form, it cannot be denied that your beliefs and experiences have a huge influence on the way you view and interact with others. With the rich cultural diversity of our society comes a whole host of different communication styles. In order to build and maintain effective relationships with children, families and clients, it is essential that service providers understand how to communicate appropriately and effectively. This session will look at the skills required to improve the lines of cross-cultural communication. It will also build upon participants’ existing level of cultural awareness by exploring ways to create positive cross-cultural interactions. Participants will share and reflect on their own experiences in working with clients or co-workers from CALD backgrounds and learn practical tips for successful cross-cultural communication.

To enquire about training packages or to receive a quote please email

For Parents

“Children thrive when families and educators work together in partnership to support young children’s learning.” – Early Years Learning Framework, Government of Australia 2009

Would your child benefit from a Bicultural Support Worker?

If your child is from a Culturally and Linguistically Diverse (CALD), Aboriginal or Refugee background, Bicultural Support can provide time limited support to your child’s education and care services to assist with:

  • Settling-in
  • Transition and routine
  • Home language maintenance
  • Language development and communication assistance
  • Facilitate cultural awareness
  • Support your child’s educators with their programming
  • School readiness and transition to school
  • Provide resources and linkages

How does Bicultural Support work?

Multicultural Children’s Services has an established pool of over 300 Bicultural Support Workers and Consultants who are all qualified and trained in Children Services, that represent over 110 different cultures and languages, including Indigenous languages. We are experts in the field with over 40 years’ experience.

A Bicultural Support Worker who speaks your language can work 1:1 with your child in the education and care service, as well as provide culturally-appropriate activities – such as music, storytelling, art and cooking – for ALL the children at that service, to support the inclusion of your child as well as their cultural and linguistic needs and promote inclusion to the centre, educators and children.

How can I encourage my child’s service to access Bicultural Support?

Early Childhood Services can request a Bicultural Support Worker to support your child at their Early Childhood Education and Care service: Long Day Care, Family Day Care, Before and After School Care, Vacation Care, or Preschool. Depending on the eligibility of your child’s service, funding for Bicultural Support Workers can be accessed through the Federal Government funded Inclusion Support Programme, the NSW State Government funded Preschool Bicultural Support Program, or through a Fee-For-Service arrangement (for all other services).

Talk to your service about the available options or encourage them to call Multicultural Children’s Services on (02) 9569 1288 or via email

Resources for Parents

Fuss Free Mealtimes – Click below for tips and posters on how to have fuss free mealtimes with your children: 

What is Bicultural Support? Flyer in 14 languages 

    Bilingualism and Languages Learning 

    Information sheets for parents and educators, translated into 24 languages: 

    The Importance of Bilingualism – Information sheets for parents, translated into 9 languages: