Resources & Training

Resources & Training

Over the 40 years of work in the sector we have developed a range of useful and important resources for educators, these resources are available for purchase and include:

  • Survival Words for Children’s Services Booklet and CD
  • DVD: Growing Up Bilingual in Australia – An Investment
  • DVD: The Cultural Treasure Chest – Valuing Cultural Diversity in Children’s Services
  • Poster: Welcoming Bilingual/Bicultural Children and Families
  • Poster: Participation in Children’s Services as a Parent
  • Free Posters: Fuss Free:  ENGLISH  KOREAN  CHINESE  ARABIC 
  • Poster: Keys to Cultural Inclusion

Click here to download our Resource Order Form with detailed explanation about each resource.

We also have a variety of 3-hour training workshops on specific areas that support cultural competency and can be designed especially for early childhood educators. These can be delivered on-site, at your service for your professional development and topics include:

  • Saying NO to Racism: This session will focus on the impact that racism has on children, their families, communities and society more broadly. Participants will be given practical strategies to assist them in effectively addressing racism, and engaging in positive discussions about diversity, with children, families and their colleagues.
  • Let’s Talk About Race, Culture and Languages: Racism isn’t inherent. Children aren’t born with prejudice. So where do racist and prejudiced attitudes come from? This session will explore how children’s views on race, culture and languages are constructed, and the impact that those views have on children, families and communities. We will also discuss ways in which educators can encourage positive attitudes towards diversity and home language maintenance, initiate conversations around race and culture, and address prejudice when it occurs. This session is targeted at Community Care and Children’s Services workers.
  • Working Effectively with Refugee children and families: This session will focus on history and background information of the refugee intake in Australia; the challenges faced by torture and trauma victims; refugee children and their families; the myths and facts about asylum seekers. It will also explore resources that can be used by services to assist in providing culturally appropriate and sensitive support, as well as investigate the use of inclusion strategies service can employ to work effectively with the target groups.
  • Building Collaborative Partnerships with Culturally Diverse Children and Families: The session will explore a process with practice and reflection in building a meaningful approach to collaborative partnerships with Culturally and Linguistically Diverse (CALD) families and clients. The process involves building trust among collaborators, recognizing opportunities to support parents/families in their value system and ways of networking with other relevant service providers for the best outcomes for children.
  • Inclusive Practice: Developing and Implementing a Multicultural Policy: This session is targeted at Community Care and Children’s Services workers and explores the critical role that policies and procedures play in ensuring inclusive practice in the workplace. Throughout the session, participants will consider their service’s existing policies and procedures and learn several strategies for developing and implementing effective multicultural policies and action plans.
  • Learning a Second Language in Early Childhood: This session will explore the importance of a child’s home language in their socio-cultural, cognitive and linguistic development and provide a framework for considering how bilingual language development can be supported, including when there are concerns about linguistic development. Participants will be encouraged to consider a range of child, family and educational factors that can be addressed to support children with communication delays to stay connected with their culture, community and identity.
  • Communicating Effectively with Culturally Diverse Families and Clients: Is communication cultural? No matter who you are or where you come form, it cannot be denied that your beliefs and experiences have a huge influence on the way you view and interact with others. With the rich cultural diversity of our society comes a whole host of different communication styles. In order to build and maintain effective relationships with children, families and clients, it is essential that service providers understand how to communicate appropriately and effectively. This session will look at the skills required to improve the lines of cross-cultural communication. It will also build upon participants’ existing level of cultural awareness by exploring ways to create positive cross-cultural interactions. Participants will share and reflect on their own experiences in working with clients or co-workers from CALD backgrounds and learn practical tips for successful cross-cultural communication.

To enquire about training packages or to receive a quote please email

For Parents

“Children thrive when families and educators work together in partnership to support young children’s learning.” – Early Years Learning Framework, Government of Australia 2009

Would your child benefit from a Bicultural Support Worker?

If your child is from a Culturally and Linguistically Diverse (CALD), Aboriginal or Refugee background, Bicultural Support can provide time limited support to your child’s education and care services to assist with:

  • settling-in
  • transition and routine
  • home language maintenance
  • language development and communication assistance
  • facilitate cultural awareness
  • support your child’s educators with their programming
  • school readiness and transition to school
  • provide resources and linkages

How does Bicultural Support work?

Multicultural Children’s Services has an established pool of over 300 Bicultural Support Workers and Consultants who are all qualified and trained in Children Services, that represent over 110 different cultures and languages, including Indigenous languages. We are experts in the field with over 40 years’ experience.

A Bicultural Support Worker who speaks your language can work 1:1 with your child in the education and care service, as well as provide culturally-appropriate activities – such as music, storytelling, art and cooking – for ALL the children at that service, to support the inclusion of your child as well as their cultural and linguistic needs and promote inclusion to the centre, educators and children.

How can I encourage my child’s service to access Bicultural Support?

Early Childhood Services can request a Bicultural Support Worker to support your child at their Early Childhood Education and Care service: Long Day Care, Family Day Care, Before and After School Care, Vacation Care, or Preschool. Depending on the eligibility of your child’s service, funding for Bicultural Support Workers can be accessed through the Federal Government funded Inclusion Support Programme, the NSW State Government funded Preschool Bicultural Support Program, or through a Fee-For-Service arrangement (for all other services).

Talk to your service about the available options or encourage them to call Multicultural Children’s Services on (02) 9569 1288 or via email

Resources for Parents

Click Below for tips and posters on how to have Fuss Free Meals 


Translated Bicultural Support Flyer

Bicultural Support flyer translated into 14 languages | Download a PDF

Bilingualism and Languages Learning Information Sheets

Click on the links below to access the Bilingualism and Languages Learning Information Sheets in the following languages:

Our latest resource, the Importance of Bilingualism brochures For Parents, has been translated in the following languages: