#Ways to Welcome is a web resource co-designed by people from culturally and linguistically diverse backgrounds with disability. The project was funded by the National Disability Insurance Agency (NDIA) to promote the inclusion of people from culturally and linguistically diverse backgrounds with disability in the broader Australian community. Ethnic Community Services was successful in securing the largest ILC grant in partnership to other like-minded organisations, Diversitat and TMSG and the project was facilitated across three states in Sydney, NSW; Geelong, VIC and Townsville. The stories and resources presented provide opportunities to develop and deepen ways to create a more welcoming and inclusive Australia.
To join us on the journey, start by listening to the stories on the listen page. Then use the tools and resources in the learn portal to improve your ways to welcome. Finally, act on what you’ve learned by signing up to the Ways to Welcome Charter of Commitment. Visit waystowelcome.org/
In 2017 ECSC was invited to join a project partnership initiated by the NSW Department of Fair Trading. As Australian Consumer Law starts to apply to disability service provision under the NDIS framework, the project aimed to increase awareness of consumer rights among people with disability by running peer-facilitated community workshops across Sydney and regional NSW. Partnerships for project delivery were developed with key organisations that support people with disabilities to exercise their rights, including:
The project drew on a co-facilitator model that trains and employs people with disability to deliver workshop content, which in turn nurtures trust relationships, shared expertise and peer leadership. This approach gradually builds the capacity of the facilitators and support organisations to build expertise around Australian Consumer Law, while developing a transferable framework of resources and support mechanisms for other organisations to implement after the project is finalised. ECSC worked in direct partnership with the Disability Diversity Alliance (DDA) to deliver consumer rights workshops to culturally and linguistically diverse communities across Sydney.
Four peer facilitators employed as part of the project have gained expertise in consumer rights, developed their facilitation skills and used the great opportunities to share project resources and their own experiences during workshops. The success of the model resulted in the project being extended from September to December 2018 with the aim of reaching out to an even greater number of people with disability and families in a range of different communities. A 16 further workshops were delivered to multicultural communities in the Sydney region.