Complaints and Feedback

We value your complaints and feedback and will always take the necessary steps to ensure they are dealt with in an appropriate and timely manner. If you wish to lodge a complaint or provide feedback please fill-in the relevant form.

• Complaints Form
• Feedback Form

We wish to advise that complaints can also be lodged via the NSW Ombudsman, who is independent from Ethnic Community Services Co-operative. The details for making a complaint via the NSW Ombudsman can be found at www.ombo.nsw.gov.au.